Insights
Essays and observations on organizational design, leadership, and the forces shaping enterprise performance.
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Matrix structures were designed to solve the coordination problem. In most enterprises, they have become the coordination problem. A diagnosis of why — and what to do instead.
Most boards treat CEO succession as an event. The organizations that navigate it well treat it as a continuous discipline. The difference in outcomes is significant.
"The organizations that perform best over time are not the ones with the best strategies. They are the ones with the greatest capacity to execute — and that capacity is organizational."
— Reader Advisory
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Boards that limit themselves to oversight are leaving value on the table. The most effective boards are active thought partners in strategic direction — without crossing into management.
Most DEI programs are designed to signal commitment, not produce change. The organizations making real progress have stopped treating equity as a program and started treating it as an operating discipline.
Every layer of management adds latency, distortion, and cost. Most large enterprises carry three to four layers more than their strategy requires. Here is how to diagnose and address it.
Strategy defines where you compete. Operating model design determines whether you can. The gap between strategic intent and organizational capability is where most transformations fail.
Most new CHROs spend their first quarter listening. The ones who create lasting impact spend it diagnosing — and the difference in what they find, and what they do with it, is significant.
Nonprofit boards are often caught between two failure modes: too passive to add value, too active to let management lead. Escaping the trap requires clarity about what governance actually is.
Culture change programs fail because they focus on aspiration rather than behavior. The real levers of culture are the things leadership consistently permits, rewards, and ignores.
Reorganization is the most overused tool in the executive toolkit. It is also, when applied correctly, one of the most powerful. The discipline is knowing which situation you are in.
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